Items Required for Residential Water Application:

  • Picture I.D.
  • Receipt from Cleco
  • Total: $200 = $150 (refundable) + $50 (nonrefundable connect fee)
  • Must be signed and dated

Items Required for Business Water Application:

  • Picture I.D.
  • Tax I.D. #
  • Receipt from Cleco
  • Total: $300 = $250 (refundable) + $50 (nonrefundable connect fee)
  • Must be signed and dated

Items Required for a Draft Application:

  • Must authorize as City of Franklin
  • A voided check from same account to draft
  • Must be signed and dated
  • Name on water account same as on draft account

EFFECTIVE 02-01-2016

The following are charges for additional services:

  • Clean-up fee: $30
  • Residential Deposit: $150
  • Residential Connect Fee: $50
  • Commercial Deposit: $250
  • Commercial Connect Fee: $50
  • Request Re-read: $5
  • Reconnect Fee: $25
  • Repeat Visit for Leaks: $20

ALL LEAKS—CUSTOMER HAS 30 DAYS TO GET REPAIRS TO PREVENT METER FROM BEING TURNED OFF OR PULLED.

  • Account Transfer Fee: $25
  • Charge to Reinstall Pulled Meter: $50
  • Penalty for Late Payment: 10% of water charges

ALL CUSTOMERS SHOULD HAVE A CUTOFF VALVE INSTALLED BETWEEN THEIR HOUSE OR OTHER STRUCTURE.